Three Ways We Work with Clients
Each engagement is designed around a specific kind of need. You choose the one that fits what you are working through; we scope and deliver it with full attention.
Back to HomepageHow We Approach Every Engagement
Before any analysis begins, we spend time understanding the situation as the client experiences it. We do not arrive with a pre-formed view of what the problem is.
Depending on the engagement type, we conduct desk research, interviews, or structured sessions. All of this feeds into the analysis — none is discarded because it does not fit a hypothesis.
We assemble the findings and look for patterns, tensions, and implications. Where findings point in different directions, we say so rather than smoothing over the contradictions.
The final product is a written document and a working session. The session allows the client to interrogate the findings before the document is finalised.
Market Position Study
A focused engagement for businesses wanting to understand where they sit within their competitive landscape. We conduct desk research, speak with a selection of your current and prospective customers, and review public information about comparable organisations. The final document provides a grounded view of your position along with considerations for how it may evolve.
This engagement is most useful for companies preparing for growth decisions, investment conversations, or significant strategic shifts — situations where the existing understanding of competitive position may be incomplete or out of date.
What Is Included
- Desk research on comparable organisations and market signals
- Conversations with a selection of current and prospective customers
- Written position document (15–25 pages)
- Working session to review findings and test conclusions
- Three months of follow-up availability
Best suited for
- Companies preparing for an investment round or acquisition conversation
- Businesses entering a new segment or geography within Thailand
- Leadership teams whose view of competition has not been updated in two or more years
Organisational Structure Consultation
When a team has outgrown its original shape, we help leaders think through restructuring thoughtfully. The work begins with confidential conversations across the organisation, followed by analysis of reporting relationships, decision-making patterns, and workload distribution. We then prepare several structural options with honest discussion of trade-offs.
The engagement concludes with a working session where leadership selects a direction and discusses how implementation might be sequenced. We do not manage implementation, but we can advise informally on the approach.
What Is Included
- Confidential conversations with staff across the organisation
- Analysis of current reporting relationships and decision pathways
- Three to four structural options with trade-off analysis
- Leadership working session to select direction
- Written summary of selected approach and rationale
Best suited for
- Companies that have grown significantly and whose original structure no longer fits
- Organisations where decision-making has become slow or unclear
- Leadership teams preparing for a merger, acquisition, or significant hire
Founder Reflection Sessions
A pair of extended sessions for business owners who want dedicated time to step back and consider longer-term questions about their work. Each session runs three hours and takes place in a quiet setting away from the usual work environment.
Topics are determined by the participant — succession planning, personal priorities, pace of growth, or any matter that has been waiting for careful attention. The sessions are not structured as consultancy — there is no output we are trying to produce. The value is in the quality of thinking that happens when the right questions are asked in an unhurried setting. Between sessions, the participant receives a written summary of what was discussed.
What Is Included
- Two sessions of three hours each
- Quiet, off-site setting (arranged by Kindling Partners)
- Agenda set entirely by the participant
- Written discussion summary between sessions
- Strict confidentiality — no notes shared with third parties
Best suited for
- Founders approaching a significant transition point — personal or organisational
- Business owners who rarely have uninterrupted time to think
- Leaders dealing with questions that do not fit neatly into a business analysis
Which Engagement Is Right for You?
Use this to help narrow down which engagement fits your current situation.
| Feature | Market Position Study | Org Structure | Founder Reflection |
|---|---|---|---|
| Duration | ~5 weeks | ~4 weeks | 2 sessions |
| Fee (THB) | ฿ 27,200 | ฿ 20,800 | ฿ 7,900 |
| External research | |||
| Staff interviews | |||
| Written document | (summary) | ||
| Agenda set by client |
Engagement Fees
All fees are stated before any commitment is made. VAT is additional and will be shown separately in the engagement outline.
Market Position Study
฿ 27,200
per engagement
- ~5 week engagement
- Customer research included
- Written position document
- 3-month follow-up support
Organisational Structure
฿ 20,800
per engagement
- ~4 week engagement
- Confidential interviews
- Multiple structural options
- Leadership working session
Founder Reflection Sessions
฿ 7,900
per pair of sessions
- Two 3-hour sessions
- Client-set agenda
- Off-site quiet setting
- Written session summary
Professional Standards Across All Engagements
Privacy and Confidentiality
NDAs signed before engagement begins. Client data stored securely and deleted within 60 days of close.
Written Scope Agreement
Scope, deliverables, fee, and timeline agreed in writing before any work begins. No additions without written amendment.
One Business Day Response
During active engagements, we respond to client messages within one business day — Monday to Friday, Bangkok time.
Source Transparency
All documents distinguish between observed data, information provided by third parties, and our own analysis.
Senior Practitioner Throughout
The consultant who scopes the engagement delivers it. No handover to junior staff after signing.
Post-Engagement Availability
Clients may contact us with questions about the work for up to three months after close at no additional charge.
Not Sure Which Engagement Fits?
We are happy to have a brief conversation to help you understand which approach would be most useful for what you are working through. No commitment required.
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